Outsourcing Success Stories

Outsourcing Trend

Outsourcing has been used by many national and worldwide firms thanks to its cost- and time-savings. Leslie Hansen Harps had pointed out the importance of outsourcing in supply chain nowadays. In this article Don’t Even Think About Outsourcing Until You Read These Success Stories, both strength and weakness if doing outsourcing have been pointed out and compared. It comes with a conclusion that both main firms and their outsourcing firms (or local business) have great benefit as win-win situation.

In addition, Stephanie Overby reported on the article 10 Outsourcing Trends to Watch in 2015 (CIO) that, on the year of 2015 “customers will forego the traditional tower-based outsourcing approach for a multisourcing cloud-based model” and that “$100 billion dollars worth of outsourcing contracts will be renegotiated.” This forecast is also similar with the one from the Statistics Portal article Facts and statistics about the information technology outsourcing industry. Moreover, the Stephanie’s article has pointed out that “the cloud, utility computing, and virtualization are converging to create this new operating model that will become the new paradigm for IT outsourcing.” From these and similar forecasts, it convinces our movement on doing offshoring at which our engineers work virtually with oversea clients for cost- and time-savings.

Enclave’s Story

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Founding in 2007 with 30 engineers and staff, Enclave has a wonderful growth of having over 200 engineers and staff recently. For having this great development, it is recognized the contributions from not only the engineers and the board of management, but also the believes from our clients.

For eight years practicing this offshoring model, we proudly say that our qualified and quality engineers have served many clients internationally; i.e., clients from Australia, China, England, India, Malaysia, Singapore, United Arab Emirates, and USA. These clients are the big names in IT, IT solution, and IT outsourcing industries.

In Enclave, we recognize that not only engineering quality should be delivered but also client services. We don’t want our clients guess of what were and are happening; we deliver as much detailed documentation to clients as possible. This may save their time and also ours if having any changes. We believe that once clients feel satisfy with our services, they may introduce us to others. Thanks to their kindness, our business has rapidly grown these recent years. And that the year of 2014 was the best year ever since founding.

Our Clients Say

During our sprint review meetings last week, when we were discussing what went well in the sprint, all three of my development teams mentioned the great work that your testing team was doing, and how much they are helping this project. I personally really enjoy working with all of them as well. I just wanted to say thank you very much for everything they’re doing – you have built a great team there!
Great Work, [Client] Director of Development, Australia
We have been so happy with the performance of the team so far, we are considering getting two more people from you to help with testing. Do you have anyone available right now? If so, would you be able to send through some details about them? Obviously, we would prefer people who had experience testing [a product name] before so they understand how to navigate the application, and people who work well with the team we already have.
Happy with Team Performance, [Client] Director of Development, Australia
I just wanted to say a big thank-you for all your hard work in this release! It’s been our best release so far; in the last sprint alone we got over 200 points, and your testing was a big part of that.
Hard Work, [Client] Director of Development, Australia
We’re all very impressed here with the work Enclave is doing, and I have quite frequently been praising the work of your teams to other managers here. I was speaking to our consulting manager yesterday, and he is thinking about setting up a more cost-effective technical practice to help with [a product name]. I suggested Enclave might be able to help.
Enclave Might Be Able to Help, [Client] Director of Development, Australia
To summarize: they're professional, they're competent, they deliver, we trust them, we want more of the same going forward.
Professional, Enclave Partners, Vietnam
To be fair, when we were looking for an ODC, we did look at a few others. But all of the other ODCs waved their ISO and CMMI certifications at us as proof of their abilities and frankly, all that proves to me is that they are not agile enough for our industry ([an industry name]). We chose Enclave on the basis of best-fit and their ability to work to our methodologies. It turned out to be a decision we do not regret for one minute.
Best-Fit and Ability to Work, Enclave Partners, Vietnam
Enclave has a superb set of senior engineering staff that guide and support the software engineering project teams. I can and do call on the software engineering director occasionally for assistance and get a rapid solution to the issue at hand.
Rapid Solution, [Client] CEO, USA
As an American-owned company with highly ethical senior management, Enclave has a very strong dedication to fair play in business and – importantly – to Intellectual Property protection. And they put that in writing with their standard NDA. I assure my customers with confidence that their IP rights and information confidentiality are safe with my company and with Enclave.
High Security and Ethic, [Client] CEO, USA
The Enclave environment includes best-practice standard processes for configuration control; source code management; project and task tracking; and simple, effective reporting. They do not focus on getting fancy certificates from ISO, CMMI, etc. They focus on living the processes in an agile manner.
Best-Practice Standard, [Client] CEO, USA

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Enclave’s Story