Enclave

Privacy Policy

Effective Date: August 1, 2026
Last Updated: August 1, 2026

Technology Resources Vietnam Limited, operating under the Enclave brand, respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, retain, transfer, and protect personal data when you:

  • visit our corporate website;
  • submit an inquiry through our website;
  • communicate with us by email, telephone, or another channel;
  • apply for an employment opportunity;
  • register for an event or request information from us; or
  • otherwise interact with Enclave in connection with our business activities.

This Privacy Policy should be read together with our Cookie Notice and any additional privacy notice provided when we collect personal data for a specific purpose.

1. Who We Are

For the purposes of this Privacy Policy, “Enclave,” “we,” “us,” and “our” refer to:

Technology Resources Vietnam Limited
Business Registration Number: 411043000753
Registered Office: 145–147 Nguyen Co Thach Street, An Khanh Ward, Ho Chi Minh City, Vietnam
Da Nang Representative Office: 212–218 Nguyen Phuoc Lan Street, Hoa Xuan Ward, Da Nang City, Vietnam

Technology Resources Vietnam Limited is generally responsible for determining how and why personal data collected through the Enclave corporate website is processed.

For privacy-related questions or requests, contact:

Email: service@enclave.vn
Postal address: 145–147 Nguyen Co Thach Street, An Khanh Ward, Ho Chi Minh City, Vietnam

2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • the main Enclave corporate website at enclave.vn;
  • website pages and subdomains that link to this Privacy Policy;
  • contact and inquiry forms;
  • job-application and recruitment forms;
  • event or resource registration forms;
  • business communications initiated through the website; and
  • cookies, analytics, security, and related website technologies.

This Privacy Policy does not automatically apply to:

  • websites and systems operated by Enclave clients;
  • third-party websites linked from our website;
  • personal data that we process solely on behalf of a client under a service agreement;
  • employee data governed by an internal employee privacy notice; or
  • processing governed by a separate project-specific or contractual privacy notice.

Where Enclave processes personal data solely on behalf of a client, that client generally determines the purposes and means of processing. Questions about that processing should normally be directed to the relevant client.

3. Personal Data We Collect

The information we collect depends on how you interact with us.

3.1 Contact-form information

When you submit an inquiry through our website, we may collect:

  • full name;
  • email address;
  • telephone number;
  • company or organization name;
  • service of interest;
  • the contents of your message; and
  • other information that you voluntarily provide.

Fields marked as required must be completed for us to receive and respond to your inquiry.

Please do not include passwords, financial account details, government identification numbers, health information, or other sensitive personal data in a free-text field unless we specifically request it through an appropriate and secure process.

3.2 Recruitment information

When you apply for a position with Enclave, we may collect:

  • name and contact information;
  • résumé or curriculum vitae;
  • employment and education history;
  • professional qualifications and skills;
  • portfolio, LinkedIn, GitHub, or professional profile links;
  • location and work authorization information;
  • salary expectations;
  • availability;
  • interview notes and assessment results;
  • references, where appropriate; and
  • other information submitted as part of your application.

Additional recruitment information may be provided through a separate recruitment privacy notice.

3.3 Business communications

When you communicate with us, we may collect:

  • name;
  • business contact details;
  • company and job title;
  • meeting details;
  • correspondence content; and
  • records of our communications.

3.4 Information collected automatically

When you visit our website, we or our service providers may automatically collect:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • language and regional settings;
  • referring website or source;
  • pages viewed;
  • links selected;
  • date, time, and duration of visits;
  • approximate location derived from an IP address;
  • cookie or device identifiers;
  • consent preferences;
  • server logs;
  • diagnostic information;
  • security signals; and
  • information used to identify spam, bots, or malicious activity.

For more information, see our Cookie Notice.

3.5 Information from other sources

We may receive business or professional information from:

  • your employer or organization;
  • professional networking platforms;
  • recruitment agencies;
  • event organizers;
  • referrals;
  • business partners; and
  • publicly available professional sources.

Where required by applicable law, we will provide additional information about the source and processing of that data.

4. How We Use Personal Data

We may process personal data for the following purposes.

4.1 Responding to inquiries

We may use your information to:

  • receive and review your inquiry;
  • understand your business needs;
  • respond to your questions;
  • arrange meetings or consultations;
  • prepare proposals or estimates;
  • identify an appropriate service or team; and
  • maintain records of our communications.

4.2 Business development and service delivery

We may process personal data to:

  • establish and manage prospective client relationships;
  • take steps toward entering into a contract;
  • communicate about potential projects;
  • manage existing business relationships;
  • administer agreements;
  • provide requested information; and
  • improve our services and customer experience.

4.3 Website operation and improvement

We may process technical and usage information to:

  • provide website content and functionality;
  • maintain website availability;
  • measure performance;
  • identify technical problems;
  • understand website traffic;
  • improve navigation and content;
  • evaluate the effectiveness of website pages; and
  • develop new website functionality.

4.4 Security and fraud prevention

We may process personal data to:

  • protect our website and infrastructure;
  • prevent spam, abuse, fraud, and malicious activity;
  • verify that form submissions are made by legitimate users;
  • investigate security incidents;
  • maintain security and audit logs; and
  • protect Enclave, our clients, and website visitors.

4.5 Recruitment

We may process applicant information to:

  • assess applications;
  • communicate with candidates;
  • conduct interviews and assessments;
  • verify qualifications and references;
  • make recruitment decisions;
  • prepare employment offers;
  • meet legal and recordkeeping obligations; and
  • consider applicants for other roles where permitted.

4.6 Marketing communications

Where permitted by applicable law, we may use contact information to send:

  • company news;
  • industry insights;
  • service updates;
  • event invitations; and
  • other business or marketing communications.

Where consent is required, we will send these communications only after receiving appropriate consent.

You may unsubscribe at any time by using the unsubscribe option in the communication or contacting us at service@enclave.vn.

4.7 Legal and compliance purposes

We may process personal data to:

  • comply with applicable laws and regulations;
  • respond to lawful requests from competent authorities;
  • establish, exercise, or defend legal claims;
  • enforce our agreements or website terms;
  • conduct audits and compliance reviews; and
  • protect our legal rights, property, systems, personnel, and users.

5. Grounds for Processing

Depending on the processing activity and applicable law, we may process personal data based on:

  • your consent;
  • steps requested by you before entering into a contract;
  • performance of a contract;
  • compliance with a legal obligation;
  • protection of the life, health, rights, or lawful interests of individuals;
  • protection of network, system, and information security;
  • our lawful business interests where permitted by applicable law; or
  • another ground permitted by applicable personal-data protection law.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing lawfully conducted before the withdrawal.

Submitting a contact form does not automatically enroll you in marketing communications. Any optional marketing consent will be requested separately where required.

6. Cookies and Similar Technologies

Our website may use:

  • cookies;
  • local storage;
  • pixels;
  • tags;
  • scripts;
  • device identifiers; and
  • server-side measurement technologies.

These technologies may be used to:

  • operate and secure the website;
  • remember cookie preferences;
  • prevent spam and automated abuse;
  • understand website traffic;
  • measure website performance; and
  • improve website content and usability.

Where required, non-essential analytics or marketing technologies will not be activated until you provide consent.

For more information, see our Cookie Notice.

7. Analytics and Security Services

Our website may use third-party technologies including:

Google Analytics

Google Analytics may help us understand how visitors use the website.

Depending on our configuration and your cookie choices, it may process information such as:

  • pages visited;
  • session information;
  • website interactions;
  • referral source;
  • browser and device information; and
  • approximate geographic location.

Google Tag Manager

Google Tag Manager may be used to manage website tags and scripts.

The information processed depends on the individual tags configured through the service. Non-essential tags will be controlled according to applicable consent requirements.

Cloudflare Turnstile

Cloudflare Turnstile may be used on website forms to distinguish legitimate users from automated or abusive activity.

It may process technical, device, network, browser, interaction, and security information for verification and fraud-prevention purposes.

The specific technologies currently used are described in our Cookie Notice.

8. How We Share Personal Data

We may share personal data with the following recipients.

8.1 Authorized Enclave personnel

Personal data may be accessed by authorized employees, contractors, or teams that need the information to:

  • respond to an inquiry;
  • manage a business relationship;
  • assess a job application;
  • operate the website;
  • maintain security; or
  • perform another purpose described in this Privacy Policy.

8.2 Service providers

We may use service providers that support:

  • website hosting;
  • cloud infrastructure;
  • email and communications;
  • customer relationship management;
  • analytics;
  • website security;
  • spam prevention;
  • recruitment;
  • file storage;
  • backups;
  • monitoring; and
  • professional services.

Service providers are expected to process personal data only for agreed purposes and subject to appropriate confidentiality, security, and data-protection requirements.

8.3 Professional advisers

We may disclose personal data to lawyers, accountants, auditors, insurers, consultants, and other professional advisers where reasonably necessary.

8.4 Authorities and legal recipients

We may disclose personal data to courts, regulators, law-enforcement agencies, tax authorities, or other competent bodies where required or permitted by law.

8.5 Corporate transactions

Personal data may be disclosed in connection with a merger, acquisition, restructuring, financing, investment, sale of assets, or similar corporate transaction.

Where appropriate, we will require the recipient to protect personal data consistently with this Privacy Policy and applicable law.

9. International Data Transfers

Enclave is based in Vietnam but may use service providers or business systems that process or store personal data in other countries.

Personal data may therefore be transferred to or accessed from jurisdictions outside Vietnam.

Where required, we will implement appropriate measures for international or cross-border transfers, which may include:

  • data-processing agreements;
  • contractual data-protection requirements;
  • access and confidentiality controls;
  • encryption and security safeguards;
  • vendor due diligence;
  • transfer assessments;
  • required notices or consents; and
  • documentation required under Vietnamese law.

You may contact us for more information about safeguards used for a particular transfer.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the relevant purpose and as required by applicable law.

The following periods are proposed and must be confirmed before publication:

CategoryProposed retention period

Contact-form inquiries

For the duration of the inquiry and up to 24 months after the last meaningful interaction

Prospective-client communications

For the duration of the business discussion and up to 24 months after it ends

Unsuccessful job applications

Up to 12 months after the recruitment process ends

Recruitment talent pool

Until consent is withdrawn or for 24 months, whichever occurs first

Marketing preferences

Until unsubscribe, with a limited suppression record retained to honor the request

Website and security logs

Generally up to 90 days, unless needed for security or legal purposes

Analytics information

According to the configured analytics retention period

Legal and compliance records

For the period required by law or reasonably necessary for legal claims

When selecting a retention period, we consider:

  • the purpose of processing;
  • the nature and sensitivity of the data;
  • the duration of the relationship;
  • security risks;
  • legal and contractual requirements;
  • applicable limitation periods; and
  • recordkeeping obligations.

After the relevant period, personal data will be deleted, securely destroyed, or anonymized unless continued retention is required or permitted by law.

11. Data Security

We use reasonable administrative, organizational, physical, and technical safeguards designed to protect personal data against:

  • unauthorized access;
  • accidental loss;
  • misuse;
  • unauthorized alteration;
  • unlawful disclosure; and
  • destruction.

Safeguards may include:

  • access controls;
  • role-based permissions;
  • authentication;
  • encryption where appropriate;
  • network protection;
  • logging and monitoring;
  • backups;
  • vulnerability management;
  • confidentiality obligations;
  • personnel training; and
  • incident-response procedures.

No internet transmission or storage system can guarantee absolute security.

12. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • be informed about the processing of your personal data;
  • access your personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion or destruction;
  • withdraw consent;
  • restrict or object to certain processing;
  • receive certain data in a portable format;
  • object to direct marketing;
  • manage non-essential cookies;
  • complain to a competent authority;
  • request compensation where provided by law; and
  • exercise other rights provided by applicable personal-data protection law.

These rights may be subject to legal conditions, exceptions, or verification requirements.

Exercising your rights

To exercise a privacy right, contact:

Email: service@enclave.vn
Subject: Privacy Rights Request

Please describe:

  • the right you wish to exercise;
  • the relevant website interaction or communication;
  • the email address or contact information associated with the request; and
  • information reasonably necessary to identify the relevant records.

We may request additional information to verify your identity and prevent unauthorized access, alteration, or deletion.

We will respond within the period required by applicable law.

13. Rights of International Visitors

Although Technology Resources Vietnam Limited is established in Vietnam, additional privacy laws may apply depending on:

  • your location;
  • the services requested;
  • how Enclave directs its activities;
  • the nature of the processing; and
  • whether Enclave monitors behavior in a particular jurisdiction.

Where an applicable foreign privacy law grants additional rights, we will process valid requests in accordance with that law.

Nothing in this Privacy Policy is intended to limit any mandatory rights available under applicable law.

14. Marketing Choices

You may opt out of marketing communications at any time.

After you unsubscribe, we may retain a limited suppression record containing your email address to ensure that the opt-out is honored.

Opting out of marketing does not prevent us from sending communications necessary to:

  • respond to an inquiry;
  • administer a business relationship;
  • provide requested information; or
  • comply with legal obligations.

15. Children’s Privacy

Our website and services are intended primarily for businesses and working professionals and are not directed to children.

We do not knowingly use the corporate website to collect personal data from children for commercial profiling or marketing.

If you believe a child has submitted personal data without appropriate authorization, contact us at service@enclave.vn.

16. Automated Decision-Making

We do not currently use personal data collected through the corporate website to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.

If this changes, we will provide additional information required by applicable law.

17. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We do not control the privacy practices of those parties. Their collection and use of personal data are governed by their own privacy notices.

We encourage you to review their privacy information before submitting personal data.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

  • changes to our website or services;
  • new processing activities;
  • changes to service providers;
  • legal or regulatory developments; or
  • improvements to our privacy practices.

When changes are made, we will update the “Last Updated” date at the top of this page.

Where required, we will provide additional notice or obtain consent before making material changes to how personal data is processed.

19. Contact Us

For questions, concerns, complaints, or requests relating to this Privacy Policy, contact:

Enclave Privacy Team

Technology Resources Vietnam Limited
Business Registration Number: 411043000753
145–147 Nguyen Co Thach Street
An Khanh Ward
Ho Chi Minh City
Vietnam

Email: service@enclave.vn
Telephone: +84 (236) 625 3000

Please include “Privacy Request” in the subject line.